Need Assistance? Rail Monsters Help Center

For services that allow seat selection, you can choose your seat during the booking process based on available seating charts. If seat selection is not available online, seats will be automatically assigned, or you can select your seat at the station or on board, depending on the operator's policy.

Seat changes are subject to the train operator’s policy and availability. If changes are allowed, you can usually manage your booking through the Rail Monsters app or by contacting customer support for assistance.

Yes, we ensure that passengers with disabilities receive the necessary accommodations on their journey. Please indicate any specific needs during the booking process, or contact customer support to make arrangements.

Train operators offer various classes, such as Economy, First Class, and sometimes Premium or Business Class, each with different amenities and comfort levels. You can view and select your preferred class during the booking process.

Typically, there's no price difference between window and aisle seats. However, some operators may charge a premium for seats with superior views or additional legroom.