Need Assistance? Rail Monsters Help Center

To book train tickets on Rail Monsters, visit our website or use our mobile apps. Enter your departure and destination cities, travel dates, and the number of passengers. Browse the available train options and select the one that best suits your schedule and budget. After selecting your train, enter passenger details and proceed to payment. Once the payment is complete, you will receive a confirmation email with your ticket details.

Rail Monsters accepts various payment methods to make your booking process convenient. You can use major credit and debit cards such as Visa, MasterCard, and American Express. Additionally, we support payments through Apple Pay and Google Pay, and other secure online payment gateways. Ensure that your preferred payment method is available and has sufficient funds before proceeding with the booking.

Yes, Rail Monsters allows you to book train tickets for international routes. Enter your departure and destination countries or cities in the search fields. Our system will display all available international train options, including schedules and prices. Ensure to check the visa and travel requirements for the countries you plan to visit, as Rail Monsters only handles the ticket booking and not travel documentation.

To check train availability, visit the Rail Monsters website or open the Rail Monsters iOS / Android app, and enter your travel details such as departure and destination cities, travel dates, and the number of passengers. Click on the search button to view a list of available trains for your selected route. The search results will include information on departure and arrival times, travel duration, and ticket prices, allowing you to choose the best option for your trip.

Yes, you can book tickets for multiple passengers in a single transaction on Rail Monsters. During the booking process, after selecting your train and travel dates, you will be prompted to enter the details for each passenger. This includes names, ages, and any special requirements depending on specific rail carrier. Once all passenger details are entered, you can proceed to payment, making it easy to manage group travel. Please note, that in some cases we do offer early booking options and you may buy a tickets without entering passenger details, you will be able to do so later via your profile.

Being independent means we can:

• Choose suppliers based on reliability and availability

• Support multiple countries in one place

• Provide multilingual support for a global audience

• Offer features that operators don’t (such as combined journeys or multi-ticket carts)

• Offer technology that local operators do not have or too complicated for a national operator to provide, for example our Real Time Map with trains - it’s something that is too complex to build for one operator.

• Show real-time availability from more than one source, in countries like Japan or France where multiple ticket systems exist

• One stop shop for all train tickets worldwide - one account is enough

It also means we’re not tied to any operator’s pricing model or policy. This allows us to display transparent breakdowns of supplier fare vs. service fee and to offer faster refund processing, easier cancellations, and better platform support.