The route from Joetsu to Shin-Takaoka is primarily serviced by the JR Hokuriku Shinkansen, with two types of services available: the Kagayaki and the Hakutaka. The Kagayaki Shinkansen is the fastest option, reaching speeds of up to 260 km/h (162 mph) and completing the journey in approximately 1 hour and 20 minutes, making only a few key stops at major stations like Nagano. Conversely, the Hakutaka service takes around 1 hour and 50 minutes as it makes more frequent stops at smaller stations along the route, providing access to various regional destinations.
Both train services offer a choice between Ordinary and Green class seating (Economy and First), ensuring various travel preferences. Passengers can enjoy amenities such as spacious seating, Wi-Fi, and refreshments on board. The Kagayaki service is optimal for travelers prioritizing speed, while the Hakutaka service strikes a balance between speed and accessibility to smaller towns. Green Class accommodations offer enhanced comfort for those looking to elevate their travel experience.