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This depends on the train operator's requirements. Some tickets can be displayed on your mobile device, while others require a printed copy. You will find specific instructions in your booking confirmation email and in ‘My Tickets’ tab in your app.

We recommend arriving at the station at least 30 minutes before your train's departure time. This allows ample time for any security checks, finding your platform, and boarding without stress.

Yes, most train operators allow you to bring luggage. However, luggage policies vary, so it's important to check the specific allowances and restrictions for your journey in the app or on the operator's website.