In some countries or for specific train types, tickets are not issued immediately — even after your booking is confirmed.
This is not a delay — it’s how the rail supplier operates. Some examples:
• Certain routes in Japan, France, Austria, and other countries open ticketing only 28 days before travel
• Some tickets in China or Italy may be issued only on the day of travel
• For night trains or special fares, the supplier may delay issuing to avoid last-minute changes
In these cases:
• Your booking is still confirmed and secure (check in My Account the status)
• Your ticket will be issued automatically once it becomes available
• You’ll be notified by email and in the app when it’s ready
Check the country-specific train guides on Rail Monsters for detailed rules by region.