The route from Saitama to Sanjo is served by the Joetsu Shinkansen, which is a high-speed train primarily known for its efficiency and speed. The fastest service available, the Max Toki, can reach speeds of up to 240 km/h (149 mph) and typically completes the journey in approximately 2 hours and 30 minutes. This train offers both Ordinary and Green class seating, catering to different passenger preferences for comfort and space.
In addition to the Max Toki, the regular Toki train also operates on the same route, although it may take slightly longer due to additional stops, making the travel time around 3 hours. The Toki train services key stations along the way, including Niigata and Nagaoka, allowing passengers to access various destinations en route.
Both trains provide onboard services such as refreshments and free Wi-Fi, ensuring a pleasant experience for passengers. The Max Toki is optimal for those prioritizing speed, while the Toki train offers a chance to discover more local stops. For a premium experience, passengers may opt for the Green class, which provides enhanced seating comfort.