The primary train service operating on the Akçaamara to Sivas route is the Eastern Express. This train is notable for its scenic journey through the picturesque landscapes of Turkey. The Eastern Express reaches speeds of up to 70 km/h (43 mph) and completes the journey in approximately 6 to 7 hours, making several stops along the way, including key towns such as Kayseri and Divriği.
Passengers can choose from standard and sleeper accommodations, providing varying levels of comfort for long travel durations. The train features a dining car where travelers can enjoy meals, enhancing the overall experience. The Eastern Express is especially popular among those looking to appreciate the natural beauty of the route at a leisurely pace, compared to faster services found between major cities in Turkey. However, it's essential to note that this route does not offer high-speed train options.