The route from New Taipei to Zhubei is primarily served by the Taiwan High Speed Rail (THSR) and the Taiwan Railway Administration (TRA) local services. The THSR operates high-speed trains that can reach speeds of up to 300 km/h (186 mph) and provide a direct journey in approximately 25 minutes, making few stops along the way, ensuring swift access between these cities. In contrast, the TRA offers regional trains that connect various smaller towns and cities, completing the same journey in about an hour and 10 minutes, allowing for more frequent stops at places like Taoyuan and other local stations.
Both train services offer distinct advantages: THSR is focused on speed and efficiency, ideal for those looking to minimize travel time, while the TRA caters to passengers who may be interested in exploring the local area, with its more extensive stopping pattern. Onboard amenities on the THSR include comfortable seating and food options, while the TRA provides a traditional train experience with varied seating availability.