Winner: Advancing International Rail TravelBranchBranchWinner2024 Global Recognition AwardGlobal Recognition Award*
USD
Winner: Advancing International Rail TravelBranchBranchWinner2024 Global Recognition AwardGlobal Recognition Award*

Need Assistance? Rail Monsters Help Center

The Rail Monsters Help Center is your go-to resource for detailed information on a variety of topics. From booking train tickets and understanding on-board facilities to country-specific travel guides, our Q&A sections cover it all. Easily navigate through answers on customer support, ticket booking, and general travel information to ensure you’re fully prepared for your journey.
Choose section
Go back to Booking Train Tickets
What’s the difference between reserved and non-reserved tickets?

Reserved tickets include a guaranteed seat assigned at the time of booking.

You’ll know your seat number and can board with the confidence that your seat is waiting for you — ideal for peak travel times, long journeys, or groups.

Non-reserved tickets let you board certain trains without a seat assignment.

You can sit in any available seat in the non-reserved cars. If all seats are taken, you may have to stand for part of the journey.

Both types are official and valid. The choice depends on your preference and the route.

How do I know if the ticket I’m booking is reserved or non-reserved?

Each fare listed on Rail Monsters clearly shows whether it’s:

• Reserved (seat assigned)

• Non-reserved (free seating on designated cars)

You’ll see this during the search, selection, and checkout process. If you’re booking a non-reserved fare, we’ll always show that before payment so there are no surprises.

Are non-reserved tickets cheaper than reserved ones?

Usually, yes.

Non-reserved tickets are generally more affordable because they don’t guarantee a seat. They're perfect for short journeys or off-peak hours.

Reserved seats are more expensive but give you peace of mind — especially during busy periods, weekends, or in countries where trains fill up fast.

Can I upgrade from a non-reserved to a reserved seat later?

In most cases, upgrading from non-reserved to reserved after booking is not possible. Seat upgrades require a new booking with a reserved fare.

If you want a guaranteed seat, we recommend selecting a reserved option when you first book. If the non-reserved ticket hasn’t been issued yet, contact our support to check if a change is still possible.

What happens if I can’t find a seat with a non-reserved ticket?

If all seats are taken in the non-reserved cars, you may need to stand — especially during peak hours or holiday periods.

Non-reserved ticket holders cannot sit in reserved seat sections. We recommend booking a reserved ticket if you’re traveling:

• Long distance

• With children or luggage

• During a busy season

We’ll always indicate which trains tend to sell out quickly, so you can make the best choice before booking.

If you can’t find the answers you’re looking for, our support team is available to assist 24/7. Reach out to us for help with any topic not covered, whether it’s booking questions, route information, or other travel needs.
background
Why Rail Monsters
1M+ Train Journeys
Blazing Fast Support Team
Flexible Booking and Cancellations
250+ Rail Operators
Loyalty Rewards and Free Upgrades
Download
our mobile app
Qr code