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Country-Specific Train Guides
Using Rail Monsters
Booking Train Tickets
Ticket Delivery
My Account
Modifications & Cancellations
Refunds
Payment & Pricing
Train Types, Seats & Classes
Luggage, Children & Travel Conditions
Mobile Apps
AI Agent (Rimo) Limitations & Escalation Policy
Can I change my travel date or time?
Modifying your booking = Cancel and rebook
How to cancel a booking step-by-step
What if I bought a ticket by mistake?
Why changes are not possible within 24 hours.
What if I made a typo in my name?
Can I modify passenger details?
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