Rail Monsters | Search, Compare and Buy Train Tickets Online

At Railmonsters.com, we understand that sometimes you need a helping hand. Whether you're facing a booking challenge, need clarity on our services, or have questions about your journey, our Help Center is here to guide you through.

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What kind of push notifications will I receive?

You’ll receive helpful alerts, such as:

• Ticket delivery confirmation

• Platform number and live train data (on supported routes)

• Trip reminders (1 day and 2 hours before departure)

• Travel disruptions or supplier changes (when available)

• Promo offers, new destination launches, and app updates

You can manage notification preferences directly in your device settings.

Can I use the app offline?

Yes — once your ticket is downloaded, you don’t need an internet connection to show it.

You can:

• Open your ticket QR code anytime

• View your travel itinerary

• Access stored passenger profiles

Some features (live train info, changes, new bookings) require internet, but ticket access works offline.

If you haven't found what you're looking for or need personalized assistance, don't hesitate to reach out. Our customer support team is here to help you with any questions or concerns.