Winner: Advancing International Rail TravelBranchBranchWinner2024 Global Recognition AwardGlobal Recognition Award*
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Winner: Advancing International Rail TravelBranchBranchWinner2024 Global Recognition AwardGlobal Recognition Award*

Help Center

At Railmonsters.com, we understand that sometimes you need a helping hand. Whether you're facing a booking challenge, need clarity on our services, or have questions about your journey, our Help Center is here to guide you through.
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Can I buy tickets for someone else from the app?

Absolutely. You can book for family, friends, or colleagues — just enter their correct passenger details during checkout.

Once booked, the tickets will appear in your account and app, and you can manage the order (cancel, resend, etc.) directly from your phone.

Can I book multiple trips in one app session?

Yes — you can add multiple tickets (including different dates, routes, and passengers) to your shopping cart, then check out all at once.

The app supports:

• Round trips

• Multi-leg travel

• Different countries in a single order

All tickets will be delivered separately and visible under “My Tickets”

If you haven't found what you're looking for or need personalized assistance, don't hesitate to reach out. Our customer support team is here to help you with any questions or concerns.
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