My Account - How to access tickets without logging in

At Railmonsters.com, we understand that sometimes you need a helping hand. Whether you're facing a booking challenge, need clarity on our services, or have questions about your journey, our Help Center is here to guide you through.

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Can I access my tickets without logging in?

Yes — in most cases, you can view and download your ticket directly from the email we send after booking.

Each confirmation email includes:

• A direct link to view your ticket

• The attached ticket file (PDF or mobile version)

• Trip details like departure time, train number, and station info

If you can’t find the email, check your spam/junk folder — or move to question 2 below.

What if I accidentally deleted the confirmation email?

No problem — just go to https://railmonsters.com/my-tickets and log in using your email or phone number.

We’ll send you a one-time passcode (OTP), and all your bookings will appear instantly.

If you’re unable to access your email or phone number, contact us at [email protected], and we’ll help you retrieve your ticket manually.

I didn’t create an account — how do I log in?

You don’t need to create an account — we create one for you automatically when you book.

Just go to https://railmonsters.com/my-tickets and enter the email you used during booking. We’ll send you a one-time login code (OTP) and give you access to all your tickets and booking history.

If you haven't found what you're looking for or need personalized assistance, don't hesitate to reach out. Our customer support team is here to help you with any questions or concerns.