My Account - Viewing past bookings

At Railmonsters.com, we understand that sometimes you need a helping hand. Whether you're facing a booking challenge, need clarity on our services, or have questions about your journey, our Help Center is here to guide you through.

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Go back to My Account

Where can I find my past bookings?

You can view all of your past bookings by logging into your account on the Rail Monsters website or app.

Just go to https://railmonsters.com/my-tickets

→ Enter your email or phone number

→ Use the one-time code to log in

→ You’ll see all your tickets, organized by date and route — even if you booked months ago or from a different device.

What information is saved in my booking history?

Your booking history includes:

• Route, date, time, and ticket class

• Passenger details (if you saved them)

• PDF ticket files and QR codes

• Ticket status (Issued, Cancelled, Refunded, etc.)

• Order ID and receipt info

• Refund tracking, if applicable

You can also rebook similar trips quickly using saved passenger info.

Do my bookings disappear after the trip is over?

No — your bookings remain available in your account even after the travel date has passed.

They’re archived for your reference, and you can:

• Re-download tickets

• Review travel history

• Access refund receipts

• Use past data for insurance or visa applications

There’s no expiry — as long as you have access to your email or phone number, you’ll always have access to your past orders.

Can I search or filter past bookings?

Yes — in the app and web account, you can filter your bookings by:

• Upcoming vs. past

• Route

• Travel date

• Order number

This makes it easier to find specific tickets, especially if you’ve made many bookings across different countries.

If you haven't found what you're looking for or need personalized assistance, don't hesitate to reach out. Our customer support team is here to help you with any questions or concerns.